Company Description Mercer Vacuum Components and Services, Inc. specializes in supporting the thermal processing industry with tailored equipment and services. The company focuses on understanding customer requirements, designing solutions that match specific operational needs, and delivering a quick turnaround. Mercer Vacuum emphasizes quality service and reliable equipment performance to help customers maintain efficient and consistent production. Team members collaborate closely with customers and internal stakeholders to uphold high standards of technical excellence and customer satisfaction.\n
Role Description The Senior Field Service Engineer is a full-time, on-site role based in Terre Haute, IN. This role is responsible for installing, commissioning, and servicing thermal processing and vacuum equipment at customer locations, as well as performing diagnostics on mechanical, electrical, and control systems. Day-to-day tasks include troubleshooting equipment issues, performing preventive and corrective maintenance, and providing technical support to ensure minimal downtime and optimal performance. The Senior Field Service Engineer will interact directly with customers to assess service needs, explain technical findings, and recommend improvements or upgrades. The role also involves documenting service activities, maintaining accurate records, and collaborating with engineering and operations teams to enhance product reliability and service quality.\n
Qualifications
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