BaristaThe Starbucks Barista is responsible for creating an exceptional guest experience by providing quality beverages, food products, and customer service in a fast-paced convention center environment. This position serves convention attendees, exhibitors, guests, and employees while maintaining Starbucks brand standards, cleanliness, and operational excellence.Essential Duties and Responsibilities:Prepare and serve Starbucks beverages and food items according to company recipes and standards.Deliver outstanding customer service by greeting guests, answering questions, and resolving concerns professionally.Operate point-of-sale (POS) systems and accurately process cash, credit card, and mobile transactions.Maintain a clean, organized, and fully stocked café environment.Follow food safety, sanitation, and health department guidelines at all times.Restock inventory, supplies, and merchandise as needed.Assist with opening, closing, and shift change procedures.Monitor product quality and report equipment or inventory issues to management.Work efficiently during high-volume events, conventions, and peak business periods.Collaborate with team members to ensure smooth operations and guest satisfaction.Performs other duties as assigned.Qualifications:High school diploma or equivalent.Previous customer service experience.Ability to work in a fast-paced environment while maintaining attention to detail.Excellent communication and interpersonal skills.Ability to stand for extended periods and perform repetitive tasks.Flexibility to work mornings, evenings, weekends, holidays, and event schedules.Previous Starbucks, coffee shop, food service, or retail experience.POS system experience.Food Handler Certification (or ability to obtain upon hire).TABC Certification (or ability to obtain upon hire).Physical Requirements:Ability to stand and walk for up to 8 hours per shift.Ability to lift, carry, and move up to 30 pounds.Ability to bend, reach, stoop, and perform repetitive motions.Ability to work in varying temperatures around food preparation equipment.Knowledge, Skills, and Abilities:Strong customer service orientation.Ability to maintain professionalism in a busy convention and event setting.Strong teamwork and communication skills.Ability to multitask and prioritize responsibilities efficiently.Commitment to Starbucks standards, quality, and guest satisfaction.
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